SLH automates interview scheduling with My Ally to increase productivity by 20%
Student Loan Hero combines financial education with easy-to-use tools, unbiased personalized
advice and repayment plans to help student loan borrowers become financially healthy. SLH
is helping 44 million people manage and repay over $1.4 trillion in student loan debt. SLH
is a high growth stage start-up with an ambitious hiring roadmap and plans to scale all areas
of the business over the next several years.
Alexis Hauser is the recruiting-team-of-one who was brought on board to support SLH’s growth
by establishing interviewing and hiring processes. Dealing with a large number of high
volume job openings was a daunting task for just one person. “We are a fully remote company
with an aggressive hiring plan in place. In addition to having many open positions, we
tend to get a high volume of applicants for each role. It was very easy to become disorganized
and allow things to fall through the cracks when trying to coordinate so many interviews
between candidates and busy hiring managers across multiple timezones.”
In addition to scheduling interviews, frequent changes in availabilities and requests to
reschedule only added to the chaos, taking Alexis’ time and focus away from more strategic
and valuable activities.
Alex, in its typical ultra efficient fashion, quickly learned the in's and out's of Alexis's
processes at SLH.
Sending timely reminders and persistent follow-ups, Alex made sure none of the candidates fell
through the cracks.
By automating interview scheduling and coordination end-to-end, Alex quickly helped speed up
the flow of candidates through SLH’s pipeline.
Additionally, Alex is a specialist at handling multiple timezones, so of course that aspect was
What about the candidate experience?
Alexis and the SLH team imbued Alex with a unique personality that fits right in with SLH’s company
culture. Candidates are always super comfortable interacting with Alex; often, they are surprised
to realize that Alex isn’t human. Alexis has fondly assigned Alex the official title of “SLH’s
“Alex was instrumental in connecting us to talent across the world through web call integration,
taking care of respective time zones. Seamlessly integrating with the Greenhouse
ATS, Alex saved our team around 50 hours each month. To top it all, working with
Alex is a cake walk.”
Talent Acquisition Specialist,
Student Loan Hero
20% increase in productivity of recruiting team leading to 2.4x increase in applicants
Interviews scheduled increased by 86%
Interviews scheduled 5 days faster
Seamless timezone scheduling
“We were struggling to stay organized and to stay on top of such a high volume of interviews
leading to things falling through cracks, so we really appreciate the increased productivity
that Alex has given us.”